Boldchat live chat software for live support provides customers a link or icon to click to immediately reach a customer service agent.  Boldchat live chat software supports multiple agents managing multiple simultaneous chats in real time.

Improve your customer support with chat and email solutions from Boldchat

Boldchat's customizable agent interface, multi-level canned messages, transparent queueing, and instant customer history, your customer's support experience will improve immediately. Boldchat offers unmatched value in live chat solutions with enterprise level security and stability, 24/7 support, and detailed reporting and analytics.


Integrated Email Support

Report & Analyze

  • Department & Agent productivity reports
  • Conversion tracking ties chats and operators to conversions
  • Chat and email SLA reports

Instant Customer History

  • Chat and visit history retained indefinitely
  • Search chats and emails in seconds
  • Chat and visitor history integrated directly into the Boldchat interface

Save Time

  • Chat and Email canned messages improve speed and accuracy
  • Proactive push page
  • Detailed Co-browse capability
  • Robust email management (eCRM Edition)
 

Key Differences

  • Free Trial
  • 24/7 support
  • 99.95% uptime
  • 10,000 active websites
  • Integrated chat and email
  • Free setup
  • No contracts

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Try Boldchat free for 10 days and start chatting in minutes!
Try Boldchat free for 10 days and start chatting in minutes!