ATTENTION: The V2 BoldChat system was shutdown on March 1, 2009.

What does this mean?
If you haven't already, you need to switch to the BoldChat V5 platform (http://www.boldchat.com). If you have questions about this, please chat now, email shea@boldchat.com, or call us at 866-753-9933, and we'll be happy to assist you.

What is happening?
In accordance with the communications we've sent over the past four months, we are systematically shutting down the servers that are responsible for BoldChat's V2 system. If you still have chat button or visitor monitoring code on your web pages associated with the V2 system, you should replace that code if you wish to continue to use BoldChat's live chat capabilities. You can do so by starting a free trial of BoldChat's latest V5 offering at www.boldchat.com.

Why is this happening?
In early 2004, we released a significant upgrade to the BoldChat platform, and ceased adding functionality to the V2 system. Over the past four years, the V5 functionality has continued to become more robust and the time has come to retire the V2 system.

What do I do?
Contact us if you wish to continue using BoldChat. We will be glad to work closely with you to get you transitioned to our current BoldChat V5 platform. We're confident you'll be impressed with it. Please chat now, email shea@boldchat.com, or call us at 866-753-9933 for assistance.

We appreciate your past use of this service and we sincerely hope that you will let us help you switch over to our V5 BoldChat platform.

Sincerely,

BoldChat Customer Support
866-753-9933